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Easy Returns at PowerDaySale : Hassle-Free Shopping

At PowerDaySale, we want you to be completely satisfied with your purchases. That’s why we offer a hassle-free return policy for your peace of mind. This page provides a clear guide on how to initiate a return for various scenarios, ensuring a smooth and efficient process.

What can be returned?

1. Damaged/ Defective/ Wrong products

  • The product is not in working condition or has visible cuts, crushes, tears, broken parts, dents or scratches.
  • Products arrived with parts or accessories missing.
  • Product arrived in a different size or color than what was ordered.
  • Item does not match product description.
  • Entire product is missing, but the box is not tampered.
  • Shipping box is damaged or tampered.

Note :

  • In the case of receiving a damaged or defective item, contact us immediately for assistance and a resolution.
  • Provide detailed information and images of the damaged item to expedite the return process.

2. Other Reasons for Returns

  • Lost in Transit : In the event that your order is lost during shipping, we will collaborate with our logistics partners to thoroughly investigate and resolve the matter. Depending on the circumstances, you will be entitled to either a full refund or a replacement.
  • Delayed Delivery : We understand the frustration of delayed delivery. If your order significantly exceeds the estimated delivery time frame, you may be eligible for a return or other solutions. Please contact customer service for assistance.

3. Eligibility for Returns

  • Returns are accepted within14 days of delivery from the date of.
  • Items must be unused, in the original packaging, and in resalable condition.
  • Certain products such as personalized or final sale items may not be eligible for return.

4. How to Initiate a Return

5. Return Shipping

At PowerDaySale , we strive to provide a hassle-free return experience for our customers. Please note that PowerDaySale is not responsible for return shipping fees under the following circumstances:

  • Incorrect Address Provided:

In cases where a return is initiated due to an incorrect shipping address provided by the customer, the return shipping fee will be borne by the customer.

  • Non-Defective or Non-Damaged Items:

Returns for items that are not defective or damaged, but are being returned for reasons other than product quality issues, will require the customer to cover the return shipping costs.

  • Size or Fit Issues:

If a return is initiated due to size or fit issues that are not related to a product defect, the customer will be responsible for the return shipping fees.

  • Refusal of Delivery:

If a customer refuses delivery of a package without cause, the cost of return shipping will be charged to the customer.

Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.

Please ensure to carefully review our return shipping policy and the reasons for which PowerDaySale is not responsible for the return shipping fee before initiating a return.

6. Refund/Exchange Process/Replacements

7. Customer Service Assistance

Additional Information

By adhering to these simple guidelines, we aim to ensure a seamless and stress-free returns experience for our customers. Your satisfaction is our priority, and we appreciate your cooperation in following these steps to facilitate an easy return process.

Thank you for choosing PowerDaySale for your shopping needs. We value your trust and are dedicated to providing excellent service at every step.

[Address-CA]: 1664, 225 The East Mall, Toronto, ON, M9B 0A9
[Address-IN]: Birla Plot ,Dwarka- 361335, Gujarat, India.
[Address-ES]: Passeig Pere III, 87 Estudios 9-11, 08240 Manresa (Barcelona). Spain
[Tel-CA]:+1 647-874-5950
[Tel-IN]: +91 97124 35105
[Tel-ES]: +34 938757356
[Email]: connect@powerdaysale.com

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Please check your email inbox. The confirmation email will contain your ticket number and additional information about the return/exchange process.

An agent will respond to you within 24 hours. They will review your request and provide further instructions.

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