Undeliverable Packages

Undeliverable packages may arise due to factors such as inaccurate addresses or failed delivery attempts.

An order may be undeliverable if:

  1. Nobody is available to accept the delivery after multiple attempts.
  2. The address was incorrect or the pincode and the area mentioned do not match.
  3. Recipient refused delivery.
  4. In rare cases, the address label has become unreadable during shipping.
  5. The courier partner may have left the item at a different location.
  6. The package was damaged in transit.
  7. Local and regional contingencies prevented the delivery of the item.
  8. Severe weather conditions affected the delivery.
  9. It was an DND (Do not disturb) delivery and there was no safe location to deliver the package.

We cannot re-ship orders that have been returned to us. Typically, all undeliverable packages are returned to our fulfillment center within 5 days. If we receive the package back, the refund will be processed to the original payment method. The Refund timeline will depend upon the refund mode chosen by you ( Original payment method ). To know the refund timelines, refer to the page Refunds policy. https://connect.powerdaysale.com/2024/06/21/refund-policy/ 

NOTE: Our courier partners cannot retrieve and deliver an undeliverable package, even if it is at a local courier station. You may place a new order to buy the item.

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