Our return policy is customer-focused and designed to make the process seamless. We ensure high product quality and aim to address any issues professionally and promptly. Whether you need an exchange, refund, or help with a product concern, our goal is to provide a hassle-free experience. This policy outlines the guidelines and expectations for returns, refunds, and your rights as a customer of Power Day Sale.
“Click here to access our return form for hassle-free returns and exchanges.” https://connect.powerdaysale.com/return-exchange/
Eligibility for Returns
- Returns are accepted within 14 days of delivery from the date of.
- Items must be unused, in the original packaging, and in resalable condition.
- Certain products such as personalized or final sale items may not be eligible for return.
What Can You Return?
Damaged, Defective or Wrong products:
- The product is not in working condition or has visible cuts, crushes, tears, broken parts, dents or scratches.
- Products arrived with parts or accessories missing.
- Product arrived in a different size or color than what was ordered.
- Item does not match product description.
- Entire product is missing, but the box is not tampered.
- Shipping box is damaged or tampered.
Other Reasons for Returns:
- Delayed Delivery: We understand the frustration of delayed delivery. If your order significantly exceeds the estimated delivery time frame, you may be eligible for a return or other solutions. Please contact customer service for assistance.